How to print out iPhone SMS messages and WhatsApp conversations

Wide Angle Software Customer Support


How to print out iPhone messages and WhatsApp conversations?

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To print messages from your iPhone, follow these steps...

  1. Download and install TouchCopy.
  2. Connect your iPhone to your computer via the USB cable.
  3. In TouchCopy, click on the "Messages" tab.
  4. Select the conversation you want to print and click "Print".

If you have not done so already, you can download TouchCopy from here.

Detailed Steps

This support article details how to print your SMS, MMS, iMessage and WhatsApp messages from directly within TouchCopy.

Firstly, Run TouchCopy by double clicking on the TouchCopy icon on your desktop. When the TouchCopy window opens, and you have successfully connect your device, select the "messages" tab for the left hand side of the TouchCopy application.

From here you should be able to see all of the messages contained on your iOS device. (1) Select the message conversation that you wish to print by select the corresponding contact's name. (2) Click the print button in the TouchCopy control bar to open your printer settings.

From here you can select the desired printer that you wish to use to print your messages, as well as other standard printer properties.

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Latest Comments

ella wrote...
I recently purchased touch copy 16 for mac (just the 1 year rental). I am wanting to access my messages, however none of them will load. It gives me the option of selecting whats app or sms/imessage, but when I select sms/iMessage, the screen is blank. I contacted the online help desk, but have not heard anything back.
Wide Angle Software wrote...
@ella Our records are showing that your ticket has since been responded to. Please be aware that our office is open from 09:00 - 17:30 GMT, Monday - Friday. Any tickets/responses received after this time will be responded to on the next working day.
Victoria Lewis wrote...
when i plug my phone in to few the messages to print out conversations its says it cannot find any messages on this device.. i had no problem when i used it before when i first bought it. my phone isn't having connection problems bc it loaded and can see all the music on there just not the messages or any of the contacts. this is the 12 version i believe
Wide Angle Software wrote...
@Victoria Lewis Unfortunately, TouchCopy 12 is not compatible with devices running iOS 10. Please check your email response for further assistance with this issue. Please be sure to check your junk/spam folder in case it was incorrectly sent there.
Linda wrote...
Hi there - my messages aren't showing up. Can you help me understand why?
Wide Angle Software wrote...
@Linda Please confirm which version of TouchCopy and iOS you are using. It is important to note that TouchCopy 12 is not compatible with devices running iOS 10.
britta wrote...
For some reason when I synched my messages, only Whats App conversations came up... nothing under SMS/ iMessage, which is what I would like to copy. How can I sort this out? Thank you!
Wide Angle Software wrote...
@britta Please submit a support ticket on our online helpdesk and one of our technical staff will be able to assist with this issue. Please be sure to include which version of TouchCopy you are running as well as the version of iOS you are running.
Stacy Inness wrote...
TouchCopy sees my iPhone 6S and it will load the items on the side to choose from but then it won't load anything. I want to save a couple of Messages but TouchCopy looks for "Messages" when I tap the button to search but then says "TouchCopy is not able to communicate with your iPod iPhone 6S". How do I fix this?
Wide Angle Software wrote...
@Stacy Inness Are your iPhone back ups set to be encrypted? If so, please disable backup encryption within iTunes and then try again. Having backup encryption enabled can prevent TouchCopy from accessing data such as messages. Also, does your music display correctly?
Dennis Welsh wrote...
when trying to copy a text message The message that I want to copy is not showing in the list but is on my phone
Wide Angle Software wrote...
@Dennis Welsh If the text message is a newer message, this may suggest TouchCopy is accessing old data. Please disable backup encryption if it is enabled on your device as this can prevent TouchCopy from accessing the latest data on your device.
Ashleigh wrote...
It just sits on "initiating data" and won't load any messages. It did last week and kept freezing on the backup. I've uninstalled and reinstalled touchcopy to see if that helps but it's all the same. Can't use it at all.
Wide Angle Software wrote...
@Jo Bekhradnia Within iTunes, please select your devices and disable the option to 'Encrypt iPhone Backup'. Once done please relaunch TouchCopy and try again. TouchCopy should now successfully be able to read your messages.
Jo Bekhradnia wrote...

I purchased this today and have entered the activation code.
It seems to connect to my iPhone 6 and my partner's 6s but when we click on messages, it spends a long time initialising the data connection to the iPhone but then states there are no messages. we are also unable to locate any contacts etc. Both of the phones connect to iTunes successfully so there are no issues with the iPhone's themselves. Pls advise.
Many thanks
Kate wrote...
Help! I am trying to save text messages from my iPhone 6 to my PC. When I print to PDF, it saves everything and looks fine, but the video links do not work. The same thing happens when I copy to my PC. What am I doing wrong?
Wide Angle Software wrote...
@Kate Please see your technical support ticket regarding this issue.
Jody wrote...
Help! I just purchased TouchCopy because my boyfriend lost all of our text messages and I want to copy mine and send them to him. But when I click on "messages" tab I get a "Cannot find any messages on your device" notice. What can I do?
Wide Angle Software wrote...
@kellie The text message will be saved as a .html file. You can also save the file as PDF through the print function.
Wide Angle Software wrote...
@kellie The text message will be saved as a .html file. You can also save the file as PDF through the print function.