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Refund Policy

All our products come with a 30 Day refund policy.

We highly recommend that you download and install the free trials of our software, so you can determine if the software meets your needs before deciding to purchase. Details of which features are included in the free trial versions of the software are available on the product download pages.

Should you have a problem with a product purchased on our store, please  contact our support team at for assistance.  We'll reply to you within 24 hours, or the next working day to try and resolve any issues you may have with the software. If your purchased software has been successfully activated, you will be asked to provide a valid reason for a refund request. We may also request further evidence of the issue reported in form of screenshots or error logs and we may suggest alternative ways to resolve your problem.

If we cannot solve your problem, you'll be offered a refund to the payment method that was originally charged for the purchase. Partial refunds may be provided if the software provided partial functionality. Refunds can take 5-7 days to get back to your account and your activation code will be disabled following refund completion. Having received a refund, you agree to uninstall the product from your computer. You also agree not to reinstall the product without placing another order for the product.

No Subscriptions

Please note that purchases made on the Wide Angle Software store are not subscriptions. This means that we won't be making any further automatic charges to your chosen payment method in the future. If you purchased a 12-month software license and this has expired, your license will not be renewed automatically.

General Information

Wide Angle Software is a trusted software developer and an online store. We have been developing and selling software, as well as supporting our customers for more than 13 years. If you wish to learn more, please visit our Contact page, where we you can find more information regarding our company, VAT collection, our privacy policy, and what to do if you have a problem.