How to find your activation code after making a purchase
For purchases made through our website
Activation codes are usually emailed to you within 2 hours of purchase (unless you purchased through Microsoft App Store or Mac App Store). The email will be sent to the email address used when making the purchase.
If you do not receive this email, please check your Spam and/or Junk folders, in case your email provider considers the activation email as being spam. You can also add wideanglesoftware.com to your safe senders list to ensure that emails from us arrive in your inbox in the future.
If you cannot find the email containing your activation code, contact our support team who will be happy to assist with retrieving your activation code.
How to resolve activation issues for our popular products:
- Issues with TouchCopy activation codes
- Issues with Droid Transfer activation codes
- Issues with iBackup Extractor activation codes
Microsoft / Mac App Store purchases
Our App Store software work a little differently. If you make a purchase on the Microsoft or Mac App Store, you won't receive an activation code. Please simply login to your Microsoft or Apple account used to make a purchase and download your software from there.
Microsoft Store
- Droid Transfer (PC)
- TouchCopy (PC)
- Duplicate Sweeper (PC)
- iBackup Extractor (PC)
- Waveform Music Player
Mac App Store
Apple and Microsoft provide further information on how to view your purchase history as detailed below...
