How to transfer my software licence to my new computer?

Wide Angle Software Customer Support

   

How do I transfer my software licence to my new computer?

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Summary

To transfer your software licence to a new computer, follow these steps...

  1. Download and install TouchCopy onto your new computer.
  2. Launch TouchCopy and then select to "Activate TouchCopy".
  3. Enter your existing activation details.
  4. You'll be prompted to enter your existing activation code and the password that you used on the first activated computer
  5. You'll then be prompted to enter a new password for this new computer

If you have not done so already, you can download the latest version of TouchCopy from here:

Download TouchCopy Now

Further Information

If you have a new PC you can transfer the activation code for any of our software products to the new PC. Similarly, you can transfer all your Mac activation codes to your new Mac. Note however that the PC and Mac activation codes are not interchangeable.

How to activate TouchCopy 16

To register your software on your new computer, simply visit our registration page and enter the email address you used to purchase the software. You will then be provided with a list of your activation codes and download links for the items you have purchased.

You will not be charged for activating our products on your new computer.

Publisher: Wide Angle Software
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Latest Comments

Peter wrote...
2017-12-10
I have reinstalled Touchcopy11 on a new PC and entered my activation code. I am only able to copy two albums from an old iPod (scroll wheel)to my Windows folder. After that all attempts say "Failed to Copy" with no explaination.

Suggestions?
Thanks, Peter
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Wide Angle Software wrote...
2017-12-11
@Peter Please try running TouchCopy as an administrator. This will ensure that it has the required permissions to perform the copy. If the tracks still fail to copy, please open a support ticket on our online helpdesk and once of our support team will be able to assist further.
John Blyde wrote...
2017-11-30
I have touch copy on my pc (installed 21/10/17) and would like to put it on my laptop also, can I do this or will I have to purchase separate licence?
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Wide Angle Software wrote...
2017-12-01
@John Blyde Our records show that you have purchased the lifetime license. As such, the same activation code can be used to activate TouchCopy to the full unrestricted version on up to two different computers. Therefore you will not need to repurchase a separate license for your laptop.
Nick wrote...
2017-11-24
How many computers can I use TouchCopy 16 on? I purchased the TouchCopy 16 (PC) Upgrade from TouchCopy 12. Thank you
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Wide Angle Software wrote...
2017-11-27
@Nick If you have purchased the TouchCopy 16 upgrade, this will be the lifetime version. As such, you can activate TouchCopy 16 to the full unrestricted version on up to two different computers at any given time.
Rannbo wrote...
2017-06-14
I bought touch copy last year but lost the activation code. What do I do?
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Wide Angle Software wrote...
2017-06-15
@Rannbo You can retrieve any previously purchased activation codes online by using our free activation code lookup service.
Daryl Roberts wrote...
2016-12-05
I purchased a Lifetime license for TouchCopy 16 (2 Computers). I activated TouchCopy on my primary laptop using the activation code you supplied, and created my password. When I tried to activate TouchCopy on my second laptop, the activation process prompted me to provide my original password, then it kept asking me to provide a NEW password. (Q1) Does my second install need a NEW password - if so, why? (Q2) Does the NEW password overwrite my old password on the primary laptop, given that I should need to reinstall the app on my primary laptop?
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Wide Angle Software wrote...
2016-12-07
@Daryl Roberts 1) We require that you create a new password each time that you activate as this has multiple security advantages. If you have forgot your password, you can select to resend your password to the email address used when first activating.

2) The new password is only required for the next activation attempt. Any previous installs of TouchCopy will not be affected and will continue to run the full unrestricted version.
Paul Baker wrote...
2016-11-17
Just updated to new version and it wont let me activate. Says my activation code should start with TP16 or RP16. Mine starts with TP11. Need help with activation. Thanks
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Wide Angle Software wrote...
2016-11-18
@Paul Baker TouchCopy 16 is a paid upgrade from TouchCopy 12. As such, TouchCopy 12 activation codes cannot be used with TouchCopy 16. Should you decide to upgrade, we are currently running a 50% discount promotion for customers who have previously purchased TouchCopy 12.
Jose BenComo III wrote...
2016-11-13
My Touch Copy 12 is showing that it is NOT a paid version, which it is. Now I downloaded 16 and it's telling me to re buy it. Also, I can't find my confirmation email from wideanglesoftware with my license info. Can you help? Thanks in advance.
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Wide Angle Software wrote...
2016-11-14
@Jose BenComo III You can lookup your purchased activation code using our free online activation code lookup service. Please note that TouchCopy 16 is a paid upgrade from TouchCopy 12. As such, TouchCopy 12 activation codes are not compatible with TouchCopy 16.
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Wide Angle Software wrote...
2016-11-14
@Mark Please check your emails as I have emailed you your activation code. Please be sure to check your junk/spam folder in case it has been accidentally sent there.
Mark wrote...
2016-11-12
Hi, Windows 10 did an update and now my touch copy requires my key. I can't find it. I have the receipt but no key. Please help!!
Octavio Mena wrote...
2016-09-22
Hi, I bought a TouchCopy 11, but I have changed my laptop, when I try actívate, I download version 12 but I can't do it, it give an advice says Touch Copy 12 could not be instalated because your activation code starts with TP11 and my activation code stars TP116.... And I can't recovery my password, please, Can you kindly help me?
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Wide Angle Software wrote...
2016-09-23
@Octavio Mena We have emailed you with instructions to resolve this issue. Please be sure to check your junk/spam folder in case the email is incorrectly sent there.
DAMON ROBERTS wrote...
2016-09-08
Hello
My computer crashed!
How can I download my previously purchased copy of TOUCH COPY to my new computer
Thanks for the help
Damon
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Wide Angle Software wrote...
2016-09-09
@DAMON ROBERTS To download your purchased copy, firstly download the demonstration version. Once installed, you will be able to enter your purchased activation code and reactivate it back to the full unrestricted version.