Wide Angle Software Customer Support


How do I transfer my software licence to my new computer?

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To transfer your software licence to a new computer, follow these steps...

  1. Download and install TouchCopy onto your new computer.
  2. Launch TouchCopy and then select to "Activate TouchCopy".
  3. Enter your existing activation details.
  4. You'll be prompted to enter your existing activation code and the password that you used on the first activated computer
  5. You'll then be prompted to enter a new password for this new computer

If you have not done so already, you can download the latest version of TouchCopy from here:

Download TouchCopy Now

Further Information

If you have a new PC you can transfer the activation code for any of our software products to the new PC. Similarly, you can transfer all your Mac activation codes to your new Mac. Note however that the PC and Mac activation codes are not interchangeable.

How to activate TouchCopy 16

To register your software on your new computer, simply visit our registration page and enter the email address you used to purchase the software. You will then be provided with a list of your activation codes and download links for the items you have purchased.

You will not be charged for activating our products on your new computer.

Publisher: Wide Angle Software
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Latest Comments

Daryl Roberts wrote...
I purchased a Lifetime license for TouchCopy 16 (2 Computers). I activated TouchCopy on my primary laptop using the activation code you supplied, and created my password. When I tried to activate TouchCopy on my second laptop, the activation process prompted me to provide my original password, then it kept asking me to provide a NEW password. (Q1) Does my second install need a NEW password - if so, why? (Q2) Does the NEW password overwrite my old password on the primary laptop, given that I should need to reinstall the app on my primary laptop?
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Wide Angle Software wrote...
@Daryl Roberts 1) We require that you create a new password each time that you activate as this has multiple security advantages. If you have forgot your password, you can select to resend your password to the email address used when first activating.

2) The new password is only required for the next activation attempt. Any previous installs of TouchCopy will not be affected and will continue to run the full unrestricted version.
Paul Baker wrote...
Just updated to new version and it wont let me activate. Says my activation code should start with TP16 or RP16. Mine starts with TP11. Need help with activation. Thanks
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Wide Angle Software wrote...
@Paul Baker TouchCopy 16 is a paid upgrade from TouchCopy 12. As such, TouchCopy 12 activation codes cannot be used with TouchCopy 16. Should you decide to upgrade, we are currently running a 50% discount promotion for customers who have previously purchased TouchCopy 12.
Jose BenComo III wrote...
My Touch Copy 12 is showing that it is NOT a paid version, which it is. Now I downloaded 16 and it's telling me to re buy it. Also, I can't find my confirmation email from wideanglesoftware with my license info. Can you help? Thanks in advance.
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Wide Angle Software wrote...
@Jose BenComo III You can lookup your purchased activation code using our free online activation code lookup service. Please note that TouchCopy 16 is a paid upgrade from TouchCopy 12. As such, TouchCopy 12 activation codes are not compatible with TouchCopy 16.
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Wide Angle Software wrote...
@Mark Please check your emails as I have emailed you your activation code. Please be sure to check your junk/spam folder in case it has been accidentally sent there.
Mark wrote...
Hi, Windows 10 did an update and now my touch copy requires my key. I can't find it. I have the receipt but no key. Please help!!
Octavio Mena wrote...
Hi, I bought a TouchCopy 11, but I have changed my laptop, when I try actívate, I download version 12 but I can't do it, it give an advice says Touch Copy 12 could not be instalated because your activation code starts with TP11 and my activation code stars TP116.... And I can't recovery my password, please, Can you kindly help me?
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Wide Angle Software wrote...
@Octavio Mena We have emailed you with instructions to resolve this issue. Please be sure to check your junk/spam folder in case the email is incorrectly sent there.
My computer crashed!
How can I download my previously purchased copy of TOUCH COPY to my new computer
Thanks for the help
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Wide Angle Software wrote...
@DAMON ROBERTS To download your purchased copy, firstly download the demonstration version. Once installed, you will be able to enter your purchased activation code and reactivate it back to the full unrestricted version.
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Wide Angle Software wrote...
@Eugenio L Aguilar Please use our free registration lookup service to retrieve your activation code. You can then use your purchased activation code to activate TouchCopy to the full unrestricted version on your new laptop.
Eugenio L Aguilar wrote...
I have just purchassed a Touch copy license few days ago and lost my laptopo how can I actívate it in my new one. Thanks.
Eugenio L Aguilar
If I purchase a copy of 'Touch Copy', can I install it on 3 PC's? Each PC has a different ITunes installed and supports a different ipod with different songs installed.... Thanks looks like a great program..
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Wide Angle Software wrote...
@EDWARD JONES I can confirm that a single TouchCopy activation code can be used to activate TouchCopy on up to three different PCs.
Ray Strecker wrote...
TouchCopy won't let me re-activate the software. I installed in on a temporary login for a project and now want to activate on my regular login. I enter the existing password and create a new one but it generates an error and won't activate. Is there a limit to the length of the new password?
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Wide Angle Software wrote...
@Ray Strecker I can confirm that passwords should be 16 characters or less.
Thomas Chan wrote...
I purchased Touchcopy 12 in 2015. When I reinstall the copy to my new computer, I can't reactivate the program with the code. My old password doesn't work either. When I asked for resent of the password, I didn't receive anything. Please advise. Thanks.
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Wide Angle Software wrote...
@Thomas Chan Our records are showing that you have since been able to successfully reactivate TouchCopy using your activation code and password. If this is incorrect, please open a support ticket on our online helpdesk and one of our support team will be able to assist you further.