How do I transfer my software licence to my new computer?

Summary

If you wish to activate your purchased software on your new computer, please follow the steps below.

The software being reactivated in this article is TouchCopy. Please note that a similar procedure can be followed to reactivate Droid Transfer, Tune Sweeper, iBackup Extractor and our PDF Converter software.

1. Retrieve your purchased activation code from our Activation code lookup service. This page will also provide links to download your purchased software version.
2. Launch TouchCopy, connect your device and then select to "Activate".
3. Enter your activation code and click "Activate".
4. Depending on the program being activated, you may be prompted to enter the activation password that you used on your first computer. You can request for this password to be emailed to you from within the software. Please note your password is case sensitive.
   When you correctly enter your password, you will need to choose a brand new never previously used password, which is less than 16 characters long.

Further Information

If you have a new PC you can transfer the activation code for any of our software products to your new PC. Similarly, you can transfer all your Mac activation codes to your new Mac. Please note that you cannot use your Windows licences on a Mac and vice-versa, as PC and Mac activation codes are not interchangeable.

Retrieve TouchCopy activation code

If your TouchCopy activation code begins with TP16, TM16, TCNP or TCNM, you have purchased a 2-computer software licence. To activate your software on your second computer simply visit our activation code lookup page and enter the email address you used to purchase the software. You will then be provided with a list of your activation codes and download links for the versions of the software you have purchased.

You will also need the password you provided when you originally activated the software. If you don't remember this, you can request for the activation password to be emailed to you from within the software. Please note that passwords are case sensitive. When you correctly enter your password, you will need to choose a brand new password, which is less than 16 characters long.

If your activation code beginning with RP16, RM16, TCRP or TCRM does not work, you purchased a 12-month, single computer activation licence for TouchCopy. If your rental activation code has expired, or you wish to use it on an another computer, you can either renew your 12-month activation, or to upgrade to a lifetime 2-computer TouchCopy licence from the link below...

Purchase new TouchCopy licence