How do I reinstall my registered version of TouchCopy?

Wide Angle Software Customer Support

   

How do I reinstall my registered version of TouchCopy?

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Summary

To reinstall your registered version of TouchCopy, follow these steps...

  1. Download and install your purchased version of TouchCopy.
  2. Launch TouchCopy and then select to "Activate TouchCopy".
  3. Enter your existing activation details.
  4. You will also need to enter your TouchCopy password, which you can request from the program itself. Note that passwords are case sensitive.
  5. Choose a brand new never previously used password which is less than 16 characters long and click activate.

You can retrieve your activation details and download your purchased software here:

Retrieve TouchCopy Activation Details

Further Information

TouchCopy 16 activation codes start with TP16 or RP16 for PC, and TM16 or RM16 for Mac. If you previously purchased TouchCopy 16, please download the latest version of the software and activate it using your activation code. You will also need to enter your password when re-activating the software. When you first activated TouchCopy you will have provided an email address so that your password can be sent to you automatically should you forget it. You can request this from within the program itself when activating your software. Please check your spam email folders if you fail to receive an email about your password. You'll be prompted to enter your existing password, please note that passwords are case sensitive. Then create a a brand new password and click activate.

Please note that TouchCopy 09 and TouchCopy 12 activation codes cannot be used to activate TouchCopy 16. If you purchased TouchCopy 12, for a limited time, you can upgrade to TouchCopy 16 with a 50% discount.

Also, if your activation code beginning with RP16 or RM16 does not work, you purchased a 12-month activation licence for TouchCopy. If your activation code has expired, you can either renew your 12-month activation, or to upgrade to a lifetime TouchCopy licence from here.

How to activate TouchCopy

Publisher: Wide Angle Software
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Latest Comments

E. Michael Perdue wrote...
2018-03-16
I can find no password that is acceptable. The software keeps asking for a never-used password. I have tried 5-6 passwords, and there is no reason that most of them would have been used in the past.
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Wide Angle Software wrote...
2018-03-19
@E. Michael Perdue I can confirm that our system is displaying several invalid activation attempts as a password that has been used previously was used. Please create a new password that you have not used previously with your activation code. If the issue continues to persist, please open a ticket on our online helpdesk where we will be able to assist further.
Jim wrote...
2018-02-26
I found my activation code for touchcopy 09. Your link to redownload it goes to version 12. The page says you still support 09. Please let me know where I can find 09.
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Wide Angle Software wrote...
2018-02-27
@Jim Unfortunately TouchCopy 09 is no longer supported and has not been updated for over 6 years. As such, it is no longer available for download from our website.
Graciela Rodriguez Chida wrote...
2018-02-13
I need my activation code and my password because i cant find them. Can you send them?
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Wide Angle Software wrote...
2018-02-14
@Graciela Rodriguez Chida Please use our free online activation code lookup service to lookup your purchased activation codes. I have also requested for your password to be sent to the email address that we have on record for your activation code.
Earl Cooney wrote...
2018-01-29
Trying to download contacts for over an hour music ok photos ok but can not get contacts

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Wide Angle Software wrote...
2018-01-30
@Earl Cooney Please try making a new local backup of your device in iTunes and then relaunching TouchCopy. This should greatly speed up the time it takes for TouchCopy to access your contacts. If the issue continues to persist, please open a ticket on our online helpdesk.
Dave Morgan wrote...
2018-01-12
I forgot my password that i initially installed this program with. Would you please email me it or a new one. Thank you. Dave Morgan
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Wide Angle Software wrote...
2018-01-15
@Dave Morgan I have requested for your password to be resent to you. Please note that passwords are case sensitive.
Thomas Hanson wrote...
2017-11-27
Having trouble activating program on different computer. I deactivated it on the first one, installed on the second one but when I try to activate I get an error 17.
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Wide Angle Software wrote...
2017-11-28
@Thomas Hanson Our records are showing that you have since been able to successfully reactivate TouchCopy. Please see the response to your support ticket for further assistance should this issue continue to persist.
sal wrote...
2017-09-12
I have purchased this. I have been copying songs to a hard drive but it keeps getting stuck. Now I cannot open it at all. I have tried uninstalling and reinstalling and I have tried repair. What should I do now?
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Wide Angle Software wrote...
2017-09-13
@sal Please open a support ticket on our online helpdesk detailing any error information that is displayed when opening TouchCopy. This additional information will better enable us to assist with the issue.
Yordan cruz wrote...
2017-06-26
please I pay Touch copy12 for all life but I lost the code I need help for that thanks so much
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Wide Angle Software wrote...
2017-06-27
@Yordan cruz You can use our free activation code lookup service to retrieve any previously purchased activation codes.
Rita Bryant wrote...
2017-06-17
HI I purchased TouchCopy 11 in 2015. But recently reinstalled my computer and need to reinstall it but cannot find my version. It did send an email with links but it says the links are invalid. I have no idea what to do next. Thanks
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Wide Angle Software wrote...
2017-06-19
@Rita Bryant You can download TouchCopy 12 from the relevant link below. Your TouchCopy 11 activation code will be compatible with this version.

TouchCopy 12 (64-bit)
TouchCOpy 12 (32-bit)
Ron Beggs wrote...
2017-04-14
I lost my version of TouchCopy 09 due to hard drive failure.
My email changed from yuew@telus.net to beggs@telus.net. I have the original activation code.
I don't see how to download the 09 version.
For a reinstall it says
"1.Download and install your purchased version of TouchCopy."
Will my activation code work on the 12 version?
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Wide Angle Software wrote...
2017-04-20
@Ron Beggs Please use our free activation code lookup service to lookup any purchased activation codes with download links to your purchased version. Please note that TouchCopy 09 activation codes cannot be used with later versions.