Is TouchCopy safe and legit?

I just purchased TouchCopy for 2 computers and activated the software. All appears normal, but each time I try to copy anything from messages to notes off my iphone, I get the same error message saying the software must close and may be a problem with accessing protected memory. The computer and iphone6 are completely normal and running normally with no other problems. The notes, messages, etc show up on the pc screen, but cannot copy or save or anything without getting the error message and then it closes the program . Please get back to me as soon as possible, because i need to copy some text messages very soon, and will be forced to cancel this program purchase and buy another one. Thank you, Rich Genung

I like the concept of your product. I will purchase it if it does what I need. I want to easily transfer PDFs from my iPad to my PC with Windows 8. The PDFs were saved to the PDF Document library and also to the iBooks library. I can only see 6 of them. I believe my library has near 100 files, that I cant see. Thank for your help--Jack

I purchased a lifetime license for TouchCopy. Why doesn't it work on the latest version? It's starting to look like I'm being required to purchase it again, which makes a "lifetime license" pretty worthless!

two items: 1. I activated my copy after I made my purchase. But now when I open it from my desktop it asks me to activate it again. Is that normal? It has worked before just fine and it downloaded all my tunes to my iPod--made me very happy. But, item 2. On iTunes I made a new playlist called "Riding Music." I cannot figure out how to get that playlist copied from iTunes to my iPod. Can you help me? Thanks. Robert

bought your Product touch copy 12 , no confirmation email, no nothing , still waiting

I have an iphone, desktop and laptop. can I use your software on all devices to sort out loads of duplicate files or can I only use it on one device?