My TouchCopy activation code does not work - Support

Wide Angle Software Customer Support

   

My TouchCopy activation code does not work.

5 (4 Votes)5 (4 Votes)5 (4 Votes)5 (4 Votes)5 (4 Votes) Average: 5 (4 Votes).

Summary

If your TouchCopy activation code does not work, follow these steps...

  1. Ensure that you are running the correct version of TouchCopy that matches your activation code.
  2. Ensure that your copy of TouchCopy is updated to the latest release.
  3. Use our free registration lookup service to ensure that the code you are trying matches with the code we have on our records.
  4. If the problem continues to persist, contact the Wide Angle Software helpdesk quoting the error that is displayed when activation fails.
Download TouchCopy here

Further Information

Please ensure that you're using the latest TouchCopy version.

TouchCopy 16 activation codes start with TP16 or RP16 for PC, and TM16 or RM16 for Mac. If you purchased TouchCopy12, you can upgrade to TouchCopy16 with a 50% discount here.

TouchCopy 12 activation codes start with TP11 for PC and TM11 for Mac. If you purchased TouchCopy 11, you can update your software to TouchCopy 12 free of charge. The activation procedure requires that you are connected to the Internet while activation takes place. Also, check that no firewall software on your computer is blocking TouchCopy from accessing the Internet. If your problems persist, you may need to temporarily disable your firewall software while you register TouchCopy.

TouchCopy 09 registration keys for PC start with TCP9 and for Mac they start with TCM9. Registration keys for TouchCopy 09 will not work with TouchCopy 12.

Registration keys for TouchCopy 07 and iPodCopy will not work with the newer versions of TouchCopy. Also, activation codes are different for PC and Mac versions of TouchCopy.

If you cannot find your original registration code, you can retrieve your registration details for your products purchased from Wide Angle Software, based on your email address. Here you will also be able to download your originally purchased software.

Look up your activation code

Publisher: Wide Angle Software
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Latest Comments

Westinger wrote...
2017-02-08
Das Programm arbeitet nicht, obwohl ich es neu gekauft habe.
Ich benutzte kurz vorher die Demoversion
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Wide Angle Software wrote...
2017-02-09
@Westinger Bitte öffnen Sie ein Support-Ticket auf unserer online-helpdesk.
Randy wrote...
2017-02-06
Activation failed with code 1
no internet connection available
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Wide Angle Software wrote...
2017-02-07
@Randy An activate internet connection is required during the activation process. Please also ensure that any firewall software is not preventing TouchCopy from connecting to our activation server.
Lacey LEWIS wrote...
2017-02-03
I've purchased a new computer.... I've misplaced my activation code for my Touchcopy. Please send me my code or inform me how to activate Touchcopy on my new PC
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Wide Angle Software wrote...
2017-02-06
@Lacey LEWIS You can lookup any of your previously purchased activation codes using our free activation code lookup service.
Mandi wrote...
2017-02-02
I says my activation code is invalid. It says it must start with a certain letter/number combo and the one that was assigned to me does not.
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Wide Angle Software wrote...
2017-02-03
@Mandi Please ensure that you are running the correct version of TouchCopy that matches your purchased activation code. If you use our free activation code lookup service, it will provide a link to download your purchased version.
Masha wrote...
2017-01-24
I get an error code 99 when I try to activate my TouchCopy16
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Wide Angle Software wrote...
2017-01-26
@Masha Please ensure that your activation code has been entered correctly. In certain cases, it is recommended to manually type your activation code to ensure that no hidden characters were copied into the text box.
Farnaz Mahallati wrote...
2017-01-20
I have new PC I Need to reactivate my account
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Wide Angle Software wrote...
2017-01-23
@Farnaz Mahallati Please use our free online activation code lookup service to retrieve your activation code.
Christian wrote...
2017-01-10
I get error code 7 when activating touch copy 16.
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Wide Angle Software wrote...
2017-01-11
@Christian Error code 7 occurs when the entered password is incorrect. I have reset your password and emailed your new one to you. Please be sure to check your junk folder in case the email has been incorrectly sent there.
Pamela wrote...
2017-01-06
I bought touch copy in 2011, it won't let me download it. I don't have to repurchase again do i
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Wide Angle Software wrote...
2017-01-09
@Pamela You can download TouchCopy 12 from the relevant download link at the bottom of the TouchCopy download page. You will not need to repurchase your purchased version. The newest version, TouchCopy 16, is however a paid upgrade from TouchCopy 12 and will require a new activation code to be purchased.
John Ibekwe wrote...
2016-12-20
My touchCopy activation code
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Wide Angle Software wrote...
2017-01-05
@John Ibekwe You can lookup any purchased activation codes online using our free activation code lookup service.
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Wide Angle Software wrote...
2016-12-20
@Ganabathy Pillai The lifetime versions of our software entitles you to free updates for your purchased version. TouchCopy 16 is an upgrade however rather than an update. You can claim your 50% discount by clicking here. This will tell you the price of the upgrade after the discount has been applied.
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Wide Angle Software wrote...
2016-12-20
@Lynn Cowley Please submit a support ticket on our online helpdesk detailing your current email address and previous address. We will then be able to update this for you.