Customer Support

I have forgotten my TouchCopy 16 password.

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To recover your TouchCopy 16 password, follow these steps...

  1. Launch TouchCopy 16 on your computer.
  2. Click the "Activate" button and enter your activation code.
  3. Underneath where TouchCopy asks for your current password, will be the option to have your password emailed to you. Please remember that passwords are case sensitive.
  4. Check your junk/spam email folders if you fail to receive an email about your password.
  5. Choose a brand new, never previously used password which is less than 16 characters long.
  6. Click Activate TouchCopy.

Further Information

A password is required to activate a TouchCopy 16 license (passwords are not required to activate newer TouchCopy licenses).

When you initially activated TouchCopy 16 on your computer, you will have provided a password to activate the software and an email address so that your password can be sent to you automatically should you forget it. You can request this password from within the program itself when activating your software. Please check your spam email folders if you fail to receive an email about your password.

If you're having issues with your activation code, please see our support article providing more information on TouchCopy activation.

If you changed your email address, please contact us and we can update your email address on file so that you can receive your password automatically in the future.

Enter email address and create a password

If you cannot find your original activation code, please contact our customer support team, who may be able to help you find your purchase record.

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Publisher: Wide Angle Software