PC activation code doesn?t work with Mac version software

Wide Angle Software Customer Support

   

My PC registration number does not work in the Mac versions of your software.

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Mac and PC versions of our products are produced and developed seperately, and so they are sold as separate products.

For example, the Mac version of TouchCopy is sold separatly from the PC version of TouchCopy. Therefore, different registration keys need to be purchased for each version of TouchCopy (Mac and PC).

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Latest Comments

chris r thompson wrote...
2018-06-08
my touch copy 12 registration code does not work on mimic
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Wide Angle Software wrote...
2018-06-11
@chris r thompson Please see the response to your latest support ticket for assistance.
Donna Krainert wrote...
2018-06-03
I have purchased a rental copy of your software about a year ago. I went to use it and it's asking for my key. I found my key, But cannot activate as I receive a message is incorrect.
My code starts with RP and am being informed this is not valid for my MacBook
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Wide Angle Software wrote...
2018-06-07
@Donna Krainert I can confirm that our Rental version of TouchCopy is valid for a period of 1 year. If you require any additional assistance regarding activation codes and purchases, please open a support ticket and we will be happy to help!
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Wide Angle Software wrote...
2018-05-14
@Thomas Kosman The Mac and PC versions of our products are considered to be separate products. As such, separate activation codes for each platform would need to be purchased.
Thomas Kosman wrote...
2018-05-14
I buy a PC Version and use now a mac.
Can i change these code as a service of you?

Regards Thomas
Herschel Loop wrote...
2018-04-11
I was told that this program would work on up to two computers, now I find out that my mac will not accept touch copy, please refund my Pc application and apply the refund to my Credit card
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Wide Angle Software wrote...
2018-04-16
@Herschel Loop I am sorry for any confusion that may have been caused. TouchCopy activation codes can be used on two computers of the same platform as the version of TouchCopy purchased. For instance, a Mac activation code can be used on up to two different Macs.

Your purchase is covered by our 30-day refund policy. Please open a support ticket on our online helpdesk providing the email address used at purchase or your transaction ID. We will then be able to provide a full refund for your purchase.
Francisco Morales wrote...
2017-11-09
Hi! I have a PC and a Mac and I’d like to know if it’s possible to buy a license that works in both computers or I need to buy two different licenses, one for each computer.
Thanks a lot
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Wide Angle Software wrote...
2017-11-09
@Francisco Morales The Mac and PC versions of our software are considered to be separate products. We currently do not provide an activation code that can be used on both platforms. As such, individual Mac and PC activation codes would need to be purchased.
Jeffrey Hill wrote...
2017-10-11
Have just purchased a rental copy of your software. But cannot activate as I receive a message is incorrect.
My code starts with RP and am being informed this is not valid for my MacBook. Help
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Wide Angle Software wrote...
2017-10-12
@Jeffrey Hill Please see the response to your support ticket for your new Mac activation code.
Avery Smith wrote...
2016-03-21
My activation code is not working
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Wide Angle Software wrote...
2016-03-23
@Avery Smith Contact our friendly Helpdesk as they will be able to look at the account of your activation code to see if it is in lockout or what the reason if for it not working. www.wideanglesoftware.com/helpdesk