Bat Bing Configuring Windows Firewall to allow Droid Transfer to connect to an Android device

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Configuring Windows Firewall to allow Droid Transfer to connect to an Android device

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Introduction

If you are unable to connect Transfer Companion (on your Android Phone) to Droid Transfer (on your PC) via a USB cable connection OR a Wi-Fi connection, this might be a Windows Firewall issue.

Summary

Follow these steps to check your firewall settings and change accordingly....

  1. Press the windows key on your keyboard and type "Allow an app through".
  2. Select the option "Allow an app through Windows Firewall".
    Open Allowed Applications
  3. The "Allowed Applications" window will open...
    Open Allowed Applications
  4. Click "Change Settings" and enter your password if prompted.
  5. Scroll down the list of Apps to "Droid Copy".
    If "Droid Copy" is not listed - click here
  6. Check the boxes to the left of the text Droid Copy and in the columns "Domain", "Private" and "Public"
    Open Allowed Applications
  7. Click "OK" to close the window and save the new settings.
  8. Quit Transfer Companion on your phone by closing the app in any Task Manager provided. (eg. swiping up)
  9. Restart Transfer Companion on your phone.
  10. Close Droid Transfer on your PC.
  11. Open Droid Transfer on your PC.
  12. Try connecting again over Wi-Fi or USB cable.


Adding Droid Transfer to Windows Firewall

The Droid Transfer installer should add itself to the Windows Firewall when it is installed. However, if Droid Copy is not present in the Windows Firewall configuration - it can be added manually.

  1. Press the windows key on your keyboard and type "Allow an app through".
  2. Select the option "Allow an app through Windows Firewall".
    Open Allowed Applications
  3. The "Allowed Applications" window will open...
    Open Allowed Applications
  4. Click "Change Settings" and enter your password if prompted.
  5. Click "Add another app..."
    Open Allowed Applications A windows called "Add an App" will open.
    Click "Browse"
    Open Allowed Applications
  6. Find the Droid Transfer Executable on your PC. By default this is in the folder Program Files (x86)/Wide Angle Software/Droid Transfer/
    Open Allowed Applications
    Select "Droid Transfer" and then click OK.
  7. Back in the "Add an App" window, click select "Droid Copy" and then click "Network Types"
    Open Allowed Applications
  8. In the "Choose Network Types" window, click all the network types (Domain, Private and Public) and then click OK.
    Open Allowed Applications
  9. In the "Allowed applications" window, click OK to close the window and save the new settings.
  10. Quit Transfer Companion on your phone by closing the app in any Task Manager provided. (eg. swiping up)
  11. Restart Transfer Companion on your phone.
  12. Close Droid Transfer on your PC.
  13. Open Droid Transfer on your PC.
  14. Try connecting again over Wi-Fi or USB cable.
Publisher: Wide Angle Software

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