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Configuring Windows Firewall to allow Droid Transfer to connect to an Android device

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Introduction

If you are unable to connect Transfer Companion (on your Android Phone) to Droid Transfer (on your PC) via a USB cable connection OR a Wi-Fi connection, this might be due to your Windows Defender Firewall blocking the ports used to connect your phone and your PC. Note that this connection is local on your computer and once connected you can use Droid Transfer to copy files between your phone and your computer.

Summary

Follow these steps to check your firewall settings and change accordingly....

  1. Press the windows key on your keyboard and type "Allow an app through".
  2. Select the option "Allow an app through Windows Firewall".
    Open Allowed Applications
  3. The "Allowed Applications" window will open...
    Open Allowed Applications
  4. Click "Change Settings" and enter your password if prompted.
  5. Scroll down the list of Apps to "Droid Transfer". By default, 4 items will be added to your firewall after installing Droid Transfer.
    If these items are not listed - click here
  6. Check the boxes to the right of each Droid Transfer item (A, B, C and D) and in the columns "Domain" (if present), "Private" and "Public".
    Note that column "Domain" will only be present if your computer is part of a work or a school domain, only check boxes "Private" and "Public" for home computers.
    Open Allowed Applications
  7. Click "OK" to close the window and save the new settings.
  8. Quit Transfer Companion on your phone by closing the app in any Task Manager provided. (eg. swiping up)
  9. Restart Transfer Companion on your phone.
  10. Close Droid Transfer on your PC.
  11. Open Droid Transfer on your PC.
  12. Try connecting again over Wi-Fi or USB cable.


Adding Droid Transfer to Windows Firewall

The Droid Transfer installer should add itself to the Windows Firewall when it is installed. However, if Droid Transfer is not present in the Windows Firewall configuration - it can be added manually.

  1. Press the windows key on your keyboard and type "Allow an app through".
  2. Select the option "Allow an app through Windows Firewall".

    Open Allowed Applications

  3. The "Allowed Applications" window will open...
    Open Allowed Applications
  4. Click "Change Settings" and enter your password if prompted.
  5. Click "Add another app..."
    Open Allowed Applications A windows called "Add an App" will open.
    Click "Browse"
    Open Allowed Applications
  6. Find the Droid Transfer Executable on your PC. By default this is in the folder Program Files (x86)/Wide Angle Software/Droid Transfer/
    Open Allowed Applications
    Select "Droid Transfer" and then click OK.
  7. Back in the "Add an App" window, click select "Droid Transfer" and then click "Network Types"
    Open Allowed Applications
  8. In the "Choose Network Types" window, click all the network types (Domain, Private and Public) and then click OK.
    Open Allowed Applications
  9. In the "Allowed applications" window, click OK to close the window and save the new settings.
  10. Quit Transfer Companion on your phone by closing the app in any Task Manager provided. (eg. swiping up)
  11. Restart Transfer Companion on your phone.
  12. Close Droid Transfer on your PC.
  13. Open Droid Transfer on your PC.
  14. Try connecting again over Wi-Fi or USB cable.
Publisher: Wide Angle Software
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