How to Connect your Android Device to a PC with a USB Cable.

Wide Angle Software Customer Support

   

How to Connect your Android Device with a USB Cable.

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Introduction

As well as connecting your Android device to Droid Transfer over your local WiFi network, you can also connect your Android device to your computer using a USB cable.

To do this - you need to change some of the settings on your Android device so that Droid Transfer and Transfer Companion (running on your Android device) can communicate. This support article shows you how...

Enabling Developer Options on your Android Device.

You need to change some settings on your Android device so that "Developer Mode" is enabled.

  1. Open your device settings and choose "About phone", "About device" or just "About".
  2. Look for the entry "Build Number", or "Build Version". This entry may be under a further sub-menu called "Software Information" or "Software Info" on some devices.
  3. Tap the "Build Number" entry five or six times. (No, really!)
    Your device will show you how many taps are required to enable Developer Mode. When done your device will have Developer Mode enabled.
  4. Go back to your main Settings menu - scroll down to the bottom, you should see a new entry called "Developer Options".

Congratulations! You're now a developer! ;)

Enable USB Debugging.

Just a couple more settings to change...

  1. Tap to open "Developer Options"
  2. Make sure "Developer Options" is set to ON.
  3. Scroll down to "USB Debugging" and make sure that is enabled also. If it isn't, slide the toggle switch to the right to enable it.
  4. Depending on your Android device - a window may pop up on your phone asking you to verify that you want to enable USB Debugging. Click OK or Apply to allow USB Debugging to become enabled.

 

Download Transfer Companion to your Android Device.

Download Transfer Companion to your Android device from the Google Play Store. You need to be running at least version 1.58 of Transfer Companion - so check for updates if you have previously downloaded Transfer Companion to your Android device.

Download Droid Transfer to your PC.

On your Windows PC, go to this address to download Droid Transfer...


Run Droid Transfer on your PC

Run Droid Transfer on your PC and when you see the connect screen:


Connect your Android device to your PC with a USB cable. Depending on your device, your phone may request permission for it to communicate with your PC.

Click OK or Allow on any prompts showing on your Android Device.

When Droid Transfer detects your device, it will launch Transfer Companion on your Android device and begin to load your phones data through the USB cable.

Connection is now made between Droid Transfer and Transfer Companion and you can start managing and copying your Android Phone content using Droid Transfer on your PC.

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Latest Comments

Patricia Loveall wrote...
2018-08-17
Download my messages Why can't I connect??
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Wide Angle Software wrote...
2018-08-17
@Patricia Loveall Please see the response to your latest support ticket for further assistance.
Nelson wrote...
2018-06-01
Droid transfer will not detect my phone I have followed all the instructions exactly as they say I've installed transfer companion on my phone enable debugging
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Wide Angle Software wrote...
2018-06-07
@Nelson Please open a support ticket on our online helpdesk detailing which model of Android device you are using as well as the version of Android you are running so that we can investigate this for you.
Latela Phakgadi wrote...
2018-05-26
The Droid Transfer app on my pc seems unable to communicate with the Transfer app on my Samsung S+8. I am using a usb cable. It remains permanently on "communicating with Transfer Companion".
Candy wrote...
2018-05-24
Unable to download text messages. Error comes up "oops there was a problem" please try again. I've tried several times. Help! Need these for Court!
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Wide Angle Software wrote...
2018-05-29
@Candy Please open a support ticket on our online helpdesk detailing which model of Android device you are using as well as the version of Android you are running. Please also provide additional information as to whether this is occurring for messages only or whether it is also occurring for other sections also.
Blake Allred wrote...
2018-05-02
I am unable to download text messages from the phone after trying all of the help articles.
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Wide Angle Software wrote...
2018-05-04
@Blake Allred Please open a support ticket on our online helpdesk providing additional information as this will better enable us to assist with this issue. For instance, is Droid Transfer failing to connect to your device or failing to load messages?
Ben wrote...
2018-04-16
Can I transfer music to a Samsung Tablet, that is not a phone? I can't seem to get the app on Google for my tablet? android version 5.1.1
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Wide Angle Software wrote...
2018-04-20
@Ben I can confirm that our Transfer Companion app can be used on Android tablet devices. The Transfer Companion app can be installed through the Google Play store.
Gayle Martin wrote...
2018-04-11
I still cant download my messages. When I go to, it comes up with a message on my phone that I have a app that is obscuring permission request. What do I do now.
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Wide Angle Software wrote...
2018-04-19
@Gayle Martin Please open a support ticket on our online helpdesk detailing the model of your device as well as the version of Android you are using. Please also provide the full message that is displayed on the device.