Customer Support

Tune Sweeper does not find any duplicates in my iTunes library.

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If Tune Sweeper failed to find your duplicate tracks, follow these steps...

  1. Make sure you're using the latest Tune Sweeper version by clicking on Help > Check for updates within the app.
  2. Ensure the option "Share iTunes Library XML with other applications" is enabled in iTunes 12.2 or above.
  3. Relax your duplicate search criteria.

You can download the latest Tune Sweeper update for free here:

Get the latest Tune Sweeper version

Detailed Steps

If you are using iTunes 12.2 or above for PC, the option "Share iTunes Library XML with other applications" must be enabled within iTunes for Tune Sweeper to be able to detect your duplicate tracks.

To enable this option, firstly launch iTunes and select the Edit menu and choose the "Preferences" option as shown below.

Select the "Preferences" option in iTunes

In the iTunes preferences window, navigate to the "Advanced" tab. The option to "Share iTunes Library XML with other applications" will be displayed. Enable this option and then click the "OK" button at the bottom of the preferences window to apply the changes.

Activate Tune Sweeper

Once this option has been enabled, relaunch Tune Sweeper and try again.

Relax the duplicate search criteria

Tune Sweeper will search for duplicates based upon the search criteria that you have set. If this search criteria is strict, the duplicate search will also be strict and may result in fewer or no duplicates being found. Depending on what you wish to achieve with Tune Sweeper, it is recommended to use the most relaxed duplicate search criteria possible to achieve the required results.

For instance, enabling the "Album" duplicate search criteria will mean that duplicates of a song that are from different albums will not be displayed. Whereas removing the "Album" duplicate search criteria will recognize those tracks as duplicates.

Note: It is recommended (but not required) that the "Artist" duplicate search criteria is enabled.

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Publisher: Wide Angle Software