Purchased Tune Sweeper on Mac App Store. How do I update?

Wide Angle Software Customer Support

   

I have purchased Tune Sweeper on the Mac App Store. How do I update Tune Sweeper?

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Summary

To update Tune Sweeper on the Mac App Store, follow these steps...

  1. Launch the Mac App Store application.
  2. Go to the updates tab. If an update is available, Tune Sweeper will be displayed.
  3. Click the update button next to Tune Sweeper.

Further Information

The version of Tune Sweeper on the Mac App store is different than that provided on our web site directly.

Tune Sweeper purchased from the Mac App store needs to be updated through the Mac App store when updates are available there. You will not be able to run activated versions of Tune Sweeper from our web site as Tune Sweeper downloaded from us requires product activation.

Update Tune Sweeper with Mac App Store
Publisher: Wide Angle Software
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Latest Comments

Richard Barley wrote...
2017-05-28
Good morning, Bought a new laptop and cant find my activation code anywhere, could you please re send it to me.

Kind regards Richard
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Wide Angle Software wrote...
2017-05-31
@Richard Barley Please use our free activation code lookup service to retrieve any of your previous purchases.
William Richard Häfliger wrote...
2017-03-22
Hello the new version 4.13 is not on App Store???
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Wide Angle Software wrote...
2017-03-24
@William Richard Häfliger Currently the App Store version it at 4.12. Unfortunately, I cannot currently provide a time-frame as to when 4.13 will be made available on the App Store.
Yves wrote...
2017-03-05
I bought Tune sweeper from Macupdate and I can't update from them to the last os. I updated to Sierra and can't use my software anymore. My serial number is...
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Wide Angle Software wrote...
2017-03-07
@Yves Our records show that you have purchased Tune Sweeper 3. Tune Sweeper 3 is no longer supported and is likely to experience compatibility issues with newer versions of OS X. Tune Sweeper 4 is compatible with Sierra, but is a paid upgrade from Tune Sweeper 3. Please contact our online helpdesk for any upgrade options that may be available to you.
ignacio wrote...
2015-07-16
I just bought tune sweeper and its not doing anything.
im clicking the search duplicates button and its doing nothing..
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Wide Angle Software wrote...
2015-07-17
@ignacio iTunes 12.2 introduces a new option that is not enabled by default. If you launch iTunes, go into preferences (crtl + ,) and select the 'Advanced' tab. There will be the option to 'Share iTunes Library XML with other applications'. Please enable this option and click OK. Once done, please relaunch Tune Sweeper and try again.
Laurent trnatd wrote...
2015-06-05
Heli, i pourchasse tune sweeper on the Apple store and i do not have any registration code, can you help me?! Thank you for your jelp
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Wide Angle Software wrote...
2015-06-08
@Laurent trnatd Please can you contact our Helpdesk for further assistance.
Shawn wrote...
2015-06-05
Will the version 4 update be available through the Mac App store at any point. I would rather not have to repurchase the application just to get an update
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Wide Angle Software wrote...
2015-06-05
@Shawn Although we do have plans to release Tune Sweeper 4 on the Mac App Store in the future, we unfortunately cannot provide a time period as to when this will become available. If you wish to upgrade to Tune Sweeper 4 at a discounted price, Please can you contact our Helpdesk for further assistance.
Ethan Woods wrote...
2015-05-14
I tried to update the tune sweeper software and now it's asking for my activation code. The lookup function can not find my code??? Please help!
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Wide Angle Software wrote...
2015-05-18
@Ethan Woods Please can you contact our Helpdesk for further assistance.
Kim.sirkka@gmail.com wrote...
2015-01-16
Same problem
Yosemite and LATEST version of iTunes
Tune Sweeper 3.2.0 does NOT work any more ... as it did pre-Yosemite

- \"Not in iTunes finds ALL files ... although they ARE \"consolidated\" into iTunes (as they have been)
- Searching for \"Duplicates\" freezes after a while ... i.e. the icon-animation freezes and search never completes
(tried waiting till next day ...)

My iTunes library is about the same size as before ... some 23.000 tunes plus about a hundred movies, videos, audiobooks etc


Solutions ? SUGGESTIONS ??
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Wide Angle Software wrote...
2015-01-20
@Kim.sirkka@gmail.com Please can you contact our support team for further assistance here...
http://www.wideanglesoftware.com/cgi-bin/ttx.cgi
Harvey S.Richmond wrote...
2015-01-06
Purchased tune sweeper for Mac.Worked fine until Yosemite 10.10.1.
Please advise as to a solution.
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Wide Angle Software wrote...
2015-01-07
@Harvey S.Richmond Firstly, please ensure that you have the latest version of Tune Sweeper for Mac installed. If the problem persists, please contact our support staff for further assistance here...
http://www.wideanglesoftware.com/cgi-bin/ttx.cgi
HARVEY RICHMOND MD wrote...
2015-01-06
I purchased tune sweeper which worked for the past 1+ years & now does not work.
Not sure what to do.Please check your records to verify my purchase & please send me a solution.
Thank you.
HSR//MD
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Wide Angle Software wrote...
2015-01-07
@HARVEY RICHMOND MD Please contact our support staff for further assistance here...
http://www.wideanglesoftware.com/cgi-bin/ttx.cgi