How do I activate an older version 12 of TouchCopy 12

Wide Angle Software Customer Support


How to activate version 12 of TouchCopy

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This article provides details on how to activate your previously purchased TouchCopy 12 software. Please note that version 12 of TouchCopy hasn't been updated recently and is not compatible with devices using iOS 10 and iOS 11. For a limited time, we'd like to offer you a 50% discount for the purchase of the lifetime version of TouchCopy 16. For more information on what is new in TouchCopy 16 and how to upgrade please visit…

Upgrade to TouchCopy 16

How to activate TouchCopy 12

If you're using a standard click-wheel iPod, or an iOS device running iOS 9 or lower, TouchCopy 12 should still work for your device. Version 12 of TouchCopy can be downloaded from here:

Download TouchCopy 12 For PC Download TouchCopy 12 For Mac

To activate TouchCopy 12, follow these steps...

Run TouchCopy by double clicking on the TouchCopy icon on your desktop (or from LaunchPad if you're on Mac). When the TouchCopy window opens, you will be able to see the 'Activate TouchCopy' button, located in the top right-hand side of the programs window (as seen below). If this button is not visible for you, this means that TouchCopy is already activated on your PC/Mac.

Activate TouchCopy on a new computer

Click this button and it will open a window prompt for you to enter your activation code which you received when purchasing TouchCopy. Enter you activation code in the box (1) and then click 'Activate' (2). If you lost the email with your TouchCopy 12 activation code, you can use our automated system to retrieve your activation code, and you can request for the password to be emailed to you automatically from within the program itself.

Enter activation code to activate TouchCopy

Enter a password for your activation code and then re-enter to confirm it. Please ensure that your password only contains alphanumeric characters and no punctuation, and is also less than 16 characters long, and note that TouchCopy passwords are case sensitive.

Create password to activate TouchCopy

Enter your recovery email and again to confirm it. This recovery email is used should you forget your password in the future, when needing to re-activate TouchCopy.

Once you have completed the above information, click the 'Activate TouchCopy' button.

You will have now successfully activated TouchCopy, and the screen below should be displayed as confirmation. Click 'Close Window' to return to TouchCopy and begin using your software. All demo restrictions will now have been removed.

TouchCopy activation successful

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Latest Comments

David bordes wrote...
I just purchased touch copy 16 and pressed the activate button and there is a long delay with the wheel spinning. Does it usually take a long time to activate?
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Wide Angle Software wrote...
@David bordes We would not usually expect activation to take that long. Our records show that you have since been able to activate TouchCopy using your purchased activation code. Please open a support ticket on our online helpdesk should you require any further assistance.
Johanna Avery wrote...
It tells me my activation code is not valid. What do I do?
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Wide Angle Software wrote...
@Johanna Avery Please contact our online helpdesk detailing your activation code and the version of TouchCopy you are using. One of our support team will then be able to assist in resolving this issue.
Nick wrote...
My version of touch copy 12 no longer allows me to view any iMessages or text messages from my phone. What do I do now to print messages
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Wide Angle Software wrote...
@Nick If you have since updated your device to iOS 10, TouchCopy 12 will no longer be able to read this content. TouchCopy 16 can read this content but is a paid upgrade from TouchCopy 16.
Kenneth Schmidt wrote...
My old PC hard drive died. The activation code I thought I had was stored in the documents folder on that unit. I wanted to install my copy of Touchcopy software on my new laptop (replacement for the old PC) but it won't work. Do I have to purchase a new copy?

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Wide Angle Software wrote...
@Kenneth Schmidt You can use our free activation code lookup service to recover any previously purchased activation codes. This service will also provide links to download your purchased version.
Glen wrote...
My activation code does not work. I purchased TouchCopy in Jully and it keeps saying my first numbers are incorrect?????
I have updated as directed but it keeps saying incorrect code when it is the code I was given and used previously.
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Wide Angle Software wrote...
@Glen Please submit a support ticket on our online helpdesk quoting either the email address used at purchase or the transaction Id of your purchase. We will then be able to get you back up and running with TouchCopy.
Kim wrote...
I haven't received the activation code after my purchase and it's been over two hours. I've checked the spam folder on my email account and it's not there either. When I type my email in to retrieve code it doesn't recognize my email.
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Wide Angle Software wrote...
@Kim Please submit a support ticket on our online helpdesk and one of our technical staff will be able to assist with this issue. Please be sure to confirm which email address you used when purchasing as this will better enable us to lookup your purchase.
tom wrote...
Hi - I purchased touch copy a few years ago and I need my activation code for a different pc. How do I get it? I have only used 2 so far and I believe I have 3
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Wide Angle Software wrote...
@tom You can lookup any of your purchased activation codes using our free Registration Look-up Service.
John wrote...
the activation screen will not appear on my touch copy 12 for mac
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Wide Angle Software wrote...
@John Please open a support ticket on your online helpdesk and confirm which version of Mac OS X as well as which version of TouchCopy you are running. One of our support team will then be able to assist further.
Michael Carroll wrote...
What is my activation code?
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Wide Angle Software wrote...
@Michael Carroll I have emailed your activation code to you. Please be sure to check your junk/spam folder.
Pat Diamond wrote...
I thought i purchased touch copy 12 for my imac but I transferred items from my iphone that i can't find now. Never saw an activation code. Fear I have lost the files i thought i had transferred from my iphone. Can you help clarify why I didn't get an activation code?
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Wide Angle Software wrote...
@Pat Diamond Your activation code should have been displayed after purchasing. You should have also receive an email receipt of your purchase also containing your activation code. Please be sure to check your junk/spam folders. You can lookup your activation code using our free registration lookup service.