Wide Angle Software Customer Support


How can I transfer music and playlists to iTunes?

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To copy music and playlists from your iPod, iPhone or iPad to your computer, follow these instructions...
  1. Download and install TouchCopy to your computer.
  2. Run TouchCopy and connect your iPhone, iPad or iPod. Wait for TouchCopy find your device and display your Music and Playlists.
  3. Select the songs and playlists you wish to copy. You can select multiple tracks and playlists by shift-clicking or ctrl-clicking them in TouchCopy.
  4. Click "Copy to iTunes".

You can download the free demo of TouchCopy below, allowing you to transfer up to 100 tracks, FREE!

Download TouchCopy Now


TouchCopy enables you to transfer all your songs and playlists to iTunes in just a few mouse clicks. To transfer songs from your iPod or iOS device into iTunes click on Music from the list on the left in TouchCopy and then click on the "Copy to iTunes" button. You can also choose individual songs or groups of songs you wish to copy by Shift-Clicking songs in TouchCopy.

Copy music and playlists from iPod to computer or iTunes with TouchCopy

To transfer your iPod playlists into iTunes select the Playlists you want from the source list in TouchCopy. You can select multiple playlists by CTRL-Clicking items in this list. Once you have selected your Playlists - click the "Copy to iTunes" button in TouchCopy.

When transferring a playlist into iTunes, the songs are transferred and a new playlist of the same name is created. Note that if a track is already in your iTunes main Library, TouchCopy will not create a duplicate of that track in iTunes, it will just add the track to the Playlist.

Please see our User Guide and YouTube video here for further information on how to transfer songs and playlists to iTunes.

If you continue to have problems with transferring music and playlists directly to iTunes, please try copying music to your hard drive by clicking on the Copy to PC button in TouchCopy. You can then import your music into iTunes by selecting the File tab and then Add folder to library in iTunes.

If you copy your playlists to your hard drive, TouchCopy will produce an XML file named after the Playlist you are copying. This XML file contains information about the tracks and track order of the Playlist. The XML file can be used to import the playlist into iTunes. To import the playlist into iTunes, in iTunes, select 'File -> Library->Import Playlist...'. Select the XML file saved by TouchCopy with the same name as the playlist you require and click 'Open'.

Publisher: Wide Angle Software
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Latest Comments

Mike Smith wrote...
I just purchased TouchCopy and when i try to copy songs from my ipod classic to itunes the program keeps locking up. it can get pAst 362 songs out of 2282 before it locks. What do I do????
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Wide Angle Software wrote...
@Mike Smith Please open a support ticket on our online helpdesk and one of our technical team will be able to assist further. If it is always locking up on the same track number, the track may be corrupt. Please use the Not Copied Items report to copy your remaining tracks.
Tracy wrote...
I am trying to transfer music from an old ipod classic to an itouch. I installed touchcopy and connected the ipod classic and clicked backup to itunes as per instructions on your page. Everything now appears on itunes but it has cleared my ipod. I am now afraid to connect the itouch incase it clears itunes and I lose all my old music and I don't even have it on the ipod classic now. Will this happen? Is it safe to connect the itouch then sync to itunes? What's the best way to get everything on the itouch?
Andrew Sermeno wrote...
I have just bought TouchCopy but will not open or launch after downloading. very angry please help
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Wide Angle Software wrote...
@Andrew Sermeno Please open a support ticket on our online helpdesk and one of our technical support team will be able to assist in resolving this issue. Please be sure to detail which version of Windows or Mac OS X you are using; as well as any details about errors that may be displayed.
James Barrera wrote...
During my music transfer ti Itunes i keep getting Failed to copy on half of my songs and wont transfer. Why is that? this is very annoying.
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Wide Angle Software wrote...
@James Barrera Please open a support ticket on our online helpdesk and one of our technical support team will be able to provide assistance with this issue. Please be sure to state which versions of TouchCopy, iOS, iTunes and Windows or Mac you are using.
martin wrote...
I'm trying to transfer my playlists back into iTunes, using touchcopy16(bought in last few days), it transfers files but not into my playlists files I have in itunes, what am I doing wrong????
HARRY wrote...
I have successfully transferred 9000 song from my ipod to itunes on my mac book air.
Thank you it saved the day.
However although I see all the playlists on Touch copy after reading the ipod, the playlists do not appear in itunes.
How can I get them back.
Richard Wessling wrote...
I can't transfer music to iTunes from phone, Also when I double click on a song. no matter what song, it plays when I'm 64 by the Beatles. What the hell?
Bernard Bossuyt wrote...

I bought your program TouchCopy yesterday.

I have two questions.
1. how come that the program is in Spanish ? How can I change it to English or Dutch.
2. I have 4.500 songs on my Ipad that I want to transfer to my Mac at home.
Your program started transferring yesterday at 16.00h and this morning at 08.00 only 2.415 songs were transferred to my Itunes library. How come that your program works so slow ?

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Wide Angle Software wrote...
@Bernard Bossuyt 1) TouchCopy displays the language based upon your computers set region. Please set your region/language of your computer to English for TouchCopy to display in English.

2) TouchCopy should not take that long. Please ensure you are not running any other intensive processes whilst performing the copy as this can have a negative impact on transfer times. Please ensure that iTunes is not in use during the transfer.
Ross Smith wrote...
I have a PC & a laptop & an old IPod & IPhone 4 & I Pad Air 2. If I buy software for PC can I use it on the others. if so how do I install on others. What I particularly want to do is consolidate music from all sources to my main PC and then copy I tunes library back to as many of the other devices as possible.
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Wide Angle Software wrote...
@Ross Smith TouchCopy is installed to your PC rather than to your devices. I can confirm that TouchCopy can be installed to both your PC and Laptop. Once installed TouchCopy will also be able to connect to and copy your music from your iPod, iPhone and iPad.

This will enable you to copy all of your music from the three devices to a single iTunes library as required. This library can then be synced back to your devices.
Christopher wrote...
I'm thinking of purchasing your software. I was wondering: 1) does your software copy smart playlists from my ipod classic (it is set up to automatically update smart playlists as I adjust star ratings on the ipod itself) to my new laptop's itunes? 2) I've manipulated the "genre" categories on many of my songs to make my playlists more sensible to me - will my personalized genre labels be there when I transfer music, or will it revert back to the original genre label 3) Will your software transport my star ratings from the ipod to the new itunes?
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Wide Angle Software wrote...
@Christopher 1) Smart Playlists can be copied, however they will be copied as regular playlists. As such they will not automatically update in iTunes once copied.

2/3) TouchCopy will attempt to copy any additional tag data that is stored in iTunes (and not the music file) when performing the copy. As such your custom genre and star ratings should also be transferred along with the file.

I would highly recommend downloading the free trial version of TouchCopy as this will enable you to copy up to 100 tracks for free. This will allow you to see first hand which data is copied when copying tracks.
Gary Waldron wrote...
Hi there, I have my IPod Classic with which I down loaded my music using my wife's ITunes account. We are now divorced and I have not got access to that account. The classic is now failing and I dont want to lose the 2,000 odd songs I've paid for. Will your system enable me to recover them and import them into my current ITunes account? Thank You
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Wide Angle Software wrote...
@Gary Waldron Whilst TouchCopy will be able to copy the music from the iPod to your computer or iTunes, the tracks will still be linked to the account they were purchased on and are likely to require authorization within iTunes before they can be played.
Matthew Jeans wrote...
I have tried doing this multiple times. I have wasted SEVERAL hours. I press copy to iTunes. And I get all of the green checks but go to iTunes to find nothing there. I have over 7,000 songs and this is ridiculous. I don't know why this software is not working. But I would like to talk to someone about receiving a refund.
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Wide Angle Software wrote...
@Matthew Jeans Please open a support ticket on our online helpdesk to request a refund.