Does TouchCopy prevent iTunes auto-syncing my iPod?

Wide Angle Software Customer Support


Does TouchCopy prevent iTunes auto-syncing my iPod?

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TouchCopy will have fixed your iTunes preferences so that iTunes will not sync music or video with your iPod or iPhone while TouchCopy is running. This way, TouchCopy has ensured that iTunes will not erase your iPod and you will not lose music on your iPod. Any changes to your iTunes preferences are restored when you quit TouchCopy.

To be sure that your iPod, iPhone or iPad will not automatically sync with iTunes when you plug it in. You can open iTunes -> Preferences -> Devices -> check 'Prevent iPods, iPhones and iPads from syncing automatically'.

Prevent iTunes from automatically syncing with iPod

Please follow the TouchCopy tutorial in the order listed to ensure that TouchCopy works correctly for you.

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Publisher: Wide Angle Software
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Latest Comments

Donna Buckley wrote...
Full Version of TouchCopy, iPod Classic, Windows 10 64 Bit
Installed and activated TouchCopy, and attempted to transfer almost 14000 songs from iPod to iTunes. Program ran for 12 hours or so. While much of the music was transfers, some is missing. for example, no Rolling Stones, or Who, though U2 and other artists in the same alphabetical vicinity made it OK. None of my purchased music was transferred, and only some videos, and random album art made the trip. What is the best way to sort this out?
Barry Brown wrote...
It's sort of worked, but has screwed everything up at the same time. Just over 14,000 songs, and it only failed to copy 23 across. Not bad I thought. But on thousands of the songs it's left some of the information behind, variably and randomly. Album art, artist name, song title, album name, grouping, rating, genre, you name it and it's done it, somewhere. In about 1200 cases it's put a number (maybe the track #?) in front of the song name, and that's all that's left!! Everything else has gone. And then when I imported the XML file for my dozens of playlists, the playlists are all there but open them and there will be a Supertramp song in the Black Eyed Peas playlist for example. They're ALL screwed up too. I've been trying to sort it for 2-3 days now, and the mess it's created is just beyond me. I've copied all 14,000 songs across twice so far. with the same result - what can I do?
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Wide Angle Software wrote...
@Barry Brown Please open a support ticket on our online helpdesk so that one of our technical support team can assist your further. Please be sure to include which device you are using, your version of iOS, TouchCopy, Windows/Mac and iTunes as this will better help us to assist.
Matt wrote...
I just purchased your touch copy activated it but it is still putting me into the demo mode instead of licensed mode.
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Wide Angle Software wrote...
@Matt The option to activate TouchCopy can be found in the top right corner of the main TouchCopy window. If you select this, you will be prompted to enter your activation code that you will have received upon purchase. Please then follow the onscreen instructions to activate TouchCopy to the full unrestricted version.
marie perry wrote...
I plugged in my ipod as instructed ready for the transfer and iTunes library started to sync my music to my ipod which I didn't want I pulled the lead out in time but you say that you fix the settings before this but it didn't happen!?
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Wide Angle Software wrote...
@marie perry It is important not to plug in the iPod until TouchCopy is displaying that it is attempting to connect to your device. At which point, TouchCopy will disable the setting to automatically sync your device. This can also be done manually within iTunes settings before connecting your device. If you require technical support with this issue, please submit a support ticket on our online helpdesk.
Rick wrote...
my ipod will not stay connected to itunes after using touchcopy. everytime I click on a song in itunes it disconnects. I see there is nom something on my ipod called touchcopy lock. please advise
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Wide Angle Software wrote...
@Rick Please make sure you close TouchCopy if you want to use your device with iTunes. You may also need to disconnect your device and reconnect it. This is because while TouchCopy is open it will block iTunes from accessing your device.
Cathrine Moller wrote...

I am actually very upset that I cannot sync my iPhone since I bought your program and have used it. Do I have to uninstall your program in order for me to use my itunes/iphone properly?

Thank you

Best regards,

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Wide Angle Software wrote...
@Cathrine Moller Hello,

TouchCopy does not prevent your iPhone from syncing to iTunes when it is closed. It will however prevent syncing when it is open. Please make sure that TouchCopy is closed when you are wanting to use iTunes. If the problem persists please contact our helpdesk at
Rand E. Gerald wrote...
My iPad is FULL of podcasts. I want to be able to archive most of the older ones to my Mac or to my PC, then copy them to DVD's, and then delete them from the iPad in order to create more free storage on the iPad. Will your product enable me to accomplish that goal?
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Wide Angle Software wrote...
@Rand E. Gerald TouchCopy will allow you to copy your pod-casts from your device to your Mac/PC and then do with them as you please. It will not delete or modify anything directly from your device, only read and copy the data to your PC/Mac. You will need to use iTunes to delete and manage the content on your device.
Wendy Flynn wrote...
Message:Hello there and good evening, I am trying to copy all my songs to my computer . my Ipod and I don't know how to do it. Could you please help me out with this issue
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Wide Angle Software wrote...
@Wendy Flynn For assistance in using TouchCopy to copy your music to your PC/Mac, you can view the online user manual here...

If you have any further queries, please contact our support team directly here...
david oakley wrote...
hi there i purchased the full version of touch copy
I installed it on the 1st computer and the iphone to computer backup worked perfect (windows 7 pro mcafee)
tried the 2nd computer and the backup gets stuck on the last song and does not write over to the pc (windows 7 pro norton) i have turned off norton with no luck

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Wide Angle Software wrote...
@david oakley Please try running TouchCopy as an administrator. To do this please firstly close TouchCopy. Right click on the TouchCopy icon either on your desktop or in your programs folder. Select 'Properties' and then go to the 'Compatibility' tab. On here please select to 'Run this program as an administrator'. Once done press 'Apply' and then 'OK'. Please then re-launch TouchCopy and try again.

This will resolve any permission issues that may be preventing TouchCopy from copying this final song.
Bill wrote...
While running Touchcopy my I pod Touch says it's syncing with I tunes--Will this erase all my music on my I-pod?
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Wide Angle Software wrote...
@Bill If your iPod is synced to your iTunes, it will delete the content on your iPod that is not present in your iTunes library. Running TouchCopy before connecting your device should prevent iTunes from syncing with your iPod.
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Wide Angle Software wrote...
@Chris Please see the following support article for steps on how to fix iTunes not being able to sync to your iPod. Support Article - iTunes cannot sync with my iPod after using TouchCopy.