Using TouchCopy with encrypted iTunes backup data.

Wide Angle Software Customer Support

   

Using TouchCopy with devices containing encrypted iTunes backup data.

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Summary

To use TouchCopy on devices containing encrypted iTunes backup data, follow these steps...

  1. Download and install TouchCopy.
  2. Connect your device to your computer via the USB cable.
  3. When attempting to view certain data, TouchCopy will ask you to enter your encryption password.
  4. Once your encryption password has been entered, you will be able to copy data from the device as normal.
Download TouchCopy here

Detailed Steps

Introduction - iTunes Encryption of Device Backups.

When you connect your iPhone, iPad or iPod touch to your iTunes library - iTunes will make a backup of all the data on your device and store it locally on your PC. This data includes your contacts, messages, notes, calendars etc.

Optionally, you can specify that iTunes should encrypt this backup for additional security of your data. When you opt to encrypt your devices backup data, iTunes asks you for a password.

The screenshot below shows the area within iTunes where these settings are made...

Disable local backup encryption in iTunes

Removing Encryption from your backup

TouchCopy is able to read encrypted backups (see below), however, you can remove password encryption by clicking on the "Encrypt iPhone Backup" checkbox in iTunes. iTunes will ask you to enter your existing backup password before removing encryption.

Enter encrypted backup password

Using TouchCopy and Devices with Encrypted Backup Data

TouchCopy is able to view data on encrypted devices, however, you need to give TouchCopy the password you used to when opting to encrypt this data using iTunes.

TouchCopy will detect that the data on your device is encrypted and prompt you to enter the backup encryption password...

Enter data backup password

Note that you will not need to enter your password when viewing Music, Photos, Apps or Files on your iOS device. You will not need to enter a password at all for non-iOS based devices. (i.e. iPod Classic, iPod nano etc.).

For Your Privacy and Security

TouchCopy only uses your backup encryption password for the sole purpose of reading the data you require from your device. The password is not stored in any location on your computer or elsewhere. You will be required to enter your password again if you restart TouchCopy.

Publisher: Wide Angle Software

Any Questions? Contact a member of our support team at our helpdesk.

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