Last Updated : | Wide Angle Software
To access and copy data such as Messages from your iPhone, TouchCopy needs to read from a temporary backup of your device. If you click the messages tab in TouchCopy, the software will attempt to create a temporary backup to read from. If this is the first time using TouchCopy on your computer, this backup may take some time, depending on how much data there is to backup on your device.
Occasionally, users may experience either a long or infinite wait here when the software displays 'initiating data communications'. This may occur if there is a problem with creating this temporary backup of your device.
Creating a backup of your iPhone in iTunes means that TouchCopy will be able to read your messages from your backup.
Running TouchCopy as administrator ensures that the program has the correct permissions to copy data to your PC.
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