Does TouchCopy work on Windows Vista, Windows 7 and Windows 8?

Wide Angle Software Customer Support

   

Does TouchCopy work on Windows Vista, Windows 7, 8 and Windows 10?

4 (2 Votes)4 (2 Votes)4 (2 Votes)4 (2 Votes)4 (2 Votes) Average: 4 (2 Votes).

Yes - TouchCopy works fine on Microsoft Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10. Both 32 and 64 bit versions are supported. Note that TouchCopy 12 will no longer run on Windows XP machines.

Please visit the TouchCopy requirements page for a full list of requirements needed to run the software.

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Latest Comments

Deborah Sluss wrote...
2016-02-19
I accidentally deleted about 40 gbs off of my iTunes music library. It is still in my two iPods, a classic, and a 5th generation 64gb iPod touch. What do I get, or do to get the music, ind info back in my iTunes??
Wide Angle Software wrote...
2016-02-23
@Deborah Sluss For this problem TouchCopy would be the best cause. You should copy the files straight into iTunes in order to preserve as much extra information such as track count on the files.
David Molyneux wrote...
2016-02-16
Hi
I have purchased touchcopy 12 and when trying to install on my pc widows vista I get the following message:
This installation is not supported by this processor type. Contact your product vendor.
Pc processor type is Intel (R) Core (TM)2 Duo CPU

Please advise

Thanks
Wide Angle Software wrote...
2016-02-17
@David Molyneux This is a problem that has been recently fixed in the latest update of TouchCopy 12.86. Please download the update from here: http://www.wideanglesoftware.com/touchcopy/download/win/archselect.php

If the problem persists please contact our Helpdesk for further assistance.
Le Ha Thanh wrote...
2016-02-10
Hi
I purchased the TouchCopy and installed it in my computer. Then, I have actived code already. However, TouchCopy has just copy only 4 pictures in total 876 my pictures. I try to re-installed to 2 other computors. One of them can not dectect Iphone and the rest computor has same situation as first computer. Could you help me for trouble ?
Thanks
Thanh
Wide Angle Software wrote...
2016-02-12
@Le Ha Thanh Please check if these photos are stored in the iCloud. You can easily check this by putting your device into flight mode. You may need to restart your phone to be able to see the changes. If the photos are no longer appearing this confirms that they are stored in the cloud. If this is the case TouchCopy will not be able to detect them.
Bill wrote...
2015-11-02
I am finding that the apps button does not show up on the TouchCopy Screen. I have a registered copy and downloaded the latest update. I am using a PC (Widows 7) version for my iPhone and iPad Air. Also, I cannot make copies of my Notes on the iPad, only one that is attached to the mail folder. That is puzzling, since all my Notes are copying off my iPhone. Any suggestions or help. Thanks.
Wide Angle Software wrote...
2015-11-03
@Bill The Apps feature is not available for iOS 9 devices and higher due to current compatibility issues. Please check if your notes are stored locally and not on the iCloud. If not stored locally TouchCopy will not be able to copy them over
Traveler 2030 wrote...
2015-11-02
I have a PC version licensed copy of touchcopy and today, I uploaded the latest update. On the manual, it shows a screen with apps button but when I connect my iPad or my iPhone 5, there is no apps button. Is there a reason that it doesn't show up.
Another problem that I have noticed is that when I try up copy the notes on my iPad, it only copies the cloud notes but not the notes on the iPad.
Thanks for any suggestions or help.
Wide Angle Software wrote...
2015-11-03
@Traveler 2030 The Apps feature is not compatible with iOS 9 and higher. As a result this feature will not show up for newer iOS versions. TouchCopy should only be able to copy over notes local to your device not off the iCloud. TouchCopy will not be able to copy over any photos or annotations on the notes on the text so this might be the cause of confusion.
shay wrote...
2015-09-26
Will TouchCopy work on Windows 10?
Wide Angle Software wrote...
2015-10-01
@shay TouchCopy will work on Windows 10. I recommend downloading our free trial to check the product works to your expectations. https://www.wideanglesoftware.com/touchcopy/download.php
Carrie wrote...
2015-09-18
I purchased and tried to install TouchCopy 12, but I ended up getting an error message that said that the package does not support the processor type. I use Windows 7. So, I asked someone else that used it, and they said they've never had this message. They said there might be a problem with the Windows installation. I don't understand what could be going wrong. Please help.
Wide Angle Software wrote...
2015-09-22
@Carrie Hello,

This is usually from trying to install the wrong bit version compared to what your OS is running or iTunes.

If you are using 32-bit iTunes:
https://www.wideanglesoftware.com/dist/TouchCopy12x86.msi

If you are using 64-bit iTunes:
https://www.wideanglesoftware.com/dist/TouchCopy12.msi
Carrie wrote...
2015-09-18
I bought and tried to install the TouchCopy 12, but when I was about to install it, it told me that the package is not supported by the processor type. I'm using Windows 7 and my processor is an i3-4130. So, I'm not sure why it won't work.
Wide Angle Software wrote...
2015-09-22
@Carrie Hello,

This could be that you are trying to install a different bit package compared to what your Os or iTunes uses.

If you are using 32-bit iTunes:
https://www.wideanglesoftware.com/dist/TouchCopy12x86.msi

If you are using 64-bit iTunes:
https://www.wideanglesoftware.com/dist/TouchCopy12.msi
Lynne Smith wrote...
2015-09-08
I purchased the program and downloaded it, but when I try to copy music it tells me I am using the trial version and that I need to purchase it, I already purchased it, so now what?
Wide Angle Software wrote...
2015-09-18
@Lynne Smith Hello,

You need to activate the product with the activation code which should have been emailed to you. If you do not have the code please sent a ticket request to the helpdesk at www.wideanglesoftware.com/helpdesk
Lynne Smith wrote...
2015-09-08
I purchased the touch copy as I was using the trial one and it only copied 100 songs, but when I went to download I don't see Windows 10? The trial seemed to be working on Windows 10, but now that I purchased it, when I try to download songs it says I am working with the trial and need to purchase the program? What can I do to rectify this?
Wide Angle Software wrote...
2015-09-18
@Lynne Smith Hello,

You should have been emailed an activation code after purchasing the product. You will then need to use this activation code to activate TouchCopy. This will then unlock the full version of the product. If you have not received your activation code please send a request to the helpdesk at www.wideanglesoftware.com/helpdesk