Droid Transfer does not display all of my Messages

Wide Angle Software Customer Support

   

Droid Transfer does not display all of my Messages

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Droid Transfer does not display all of my Messages

Introduction

When using Droid Transfer, if only your received messages are displayed (and not your sent messages), it is likely that you are using Advanced Messaging (or RCS Format) messages. Droid Transfer does not currently have support for this type of messaging, so they are not displayed.

You can confirm this by going to the Messages App on your phone and long pressing a sent message to display the message properties. The message type may display “Advanced Message” or “RCS” message.

This is particularly possible if you are based in the US and you use AT&T or Sprint as your mobile service provider.

It is possible to turn of Advanced Messages in devices settings / options, however please note that changing this option will not convert your existing RCS messages into standard SMS / MMS messages.

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Publisher: Wide Angle Software

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