Wide Angle Software Customer Support


TouchCopy for PC will not run and I get an error log.

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TouchCopy is compatible with Widows Vista, Windows 7, Windows 8, and Windows 10 both 32 and 64 bit versions.

Windows Vista and Windows 7 users will have the right version of .NET framework installed by default.

TouchCopy should let you know if you are missing any required files such as the .NET framework

Then please uninstall the old version of TouchCopy from Control Panel, Add or Remove Programs, then select TouchCopy. Then download and install the updated version of TouchCopy from below:

Download TouchCopy Now
Publisher: Wide Angle Software
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Latest Comments

Jenn wrote...
Touchcopy will not find my messages on my iphone. I have updated my phone and since then I'm not able to use Touchcopy.
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Wide Angle Software wrote...
@Jenn Please confirm which version of TouchCopy you are using. Unfortunately, unlike TouchCopy 16, TouchCopy 12 is not compatible with devices running iOS 10.
ricardo segura wrote...
i will reinstall touchcopy09 how can i download it thanks
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Wide Angle Software wrote...
@ricardo segura You can download TouchCopy 09 from the bottom of the TouchCopy download page here: https://www.wideanglesoftware.com/touchcopy/download.php
Scarlett Paderewski wrote...
I purchased TouchCopy yesterday and I have not been able to get my text messages to load from my Iphone 5s. Everything else is loading perfectly. Can someone assist me with this please.
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Wide Angle Software wrote...
@Scarlett Paderewski Please check is you have encrypt local backup selected with in iTunes. If so please deselect this. If the problem still persists please contact our helpdesk at www.wideanglesoftware.com/helpdesk