How to connect an iOS device to your computer over wifi

Wide Angle Software Customer Support

   

How to connect your Apple iOS device to TouchCopy over WiFi

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Summary

It is possible to connect your iOS device to TouchCopy using either a USB cable or over a WiFi connection.

Please make sure you're using the latest version of TouchCopy 16 for PC or Mac, as this feature was added in version 16.20 of the software. You can download and install TouchCopy from here.

In order for TouchCopy to find your iPhone, iPod Touch or iPad on a Wifi connection the following condifitions need to be satisfied...

  1. Your iOS device and the computer running TouchCopy need to be connected to the same WiFi network.
  2. Your iOS device needs to have been previously connected to your computer. More details.
  3. Your iOS device needs to have been set to enable Wifi syncing with the iTunes library present on the computer running TouchCopy. More Details.
  4. Your iOS device needs to have a battery level of above 50% or be connected to a charger.

If, having followed these instructions, you are still unable to connect to your device over Wi-Fi you can still connect using a USB cable.

Note that connecting your device to TouchCopy over Wifi will be slower than connecting through a USB cable. So, if you have lots of music and photo to copy over using TouchCopy, we recommend connecting with a USB cable.

Your iOS device needs to have been connected to your computer before.

If the iPhone, iPad or iPod Touch has not previously been connected to the computer you are running TouchCopy on - TouchCopy will not find the device on a Wifi network. In this case you will need to connect your iOS device to your computer using a USB cable.

Connect your device to your computer.

If your device has a passcode on the lock screen, enter the passcode to access your devices home screen.

iOS Lock screen

For devices using iOS7 or higher, tap Trust on your device to trust your computer. If you choose not to trust the connected computer, you can charge your device, but the connected computer won't be able to access any content on your device.

Enable Wi-Fi Syncing Setting in iTunes.

In order for TouchCopy to find your device on a WiFi network - you need to set the device up for Wifi Syncing. This is done with iTunes.

Connect your device to your computer using the USB cable as described above.

Start iTunes.

Click on the device icon in iTunes.

Scroll down the Device Summary view until you reach the "Options" section. Here you will see the checkbox "Sync this iPhone over Wi-fi". Make sure that this checkbox is checked. Then click the "Done" button to apply these settings.

 

 

Publisher: Wide Angle Software
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Latest Comments

wvirgilbrown wrote...
2018-05-03
Trying to connect I Phone to sync for picture transfer from I messages
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Wide Angle Software wrote...
2018-05-04
@wvirgilbrown If you are experiencing any issues when attempting to connect to your device within TouchCopy, please open a support ticket on our online helpdesk as this will enable us to provide better assistance.
JEANETTE MCCARTHY wrote...
2018-04-03
I did everything on this page and still not working. Unfortunately, there is nothing in the user guide about wifi and nothing anywhere on how to troubleshoot if the above steps don't work.
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Wide Angle Software wrote...
2018-04-04
@JEANETTE MCCARTHY Please see the response to your support ticket for further assistance with connecting via WiFi.
Elena wrote...
2018-03-22
Isnotworking!!!
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Wide Angle Software wrote...
2018-03-26
@Elena Please see the latest response to your support ticket for further assistance.
eugene wrote...
2018-03-05
Would like to download from my i pod and i phone on to PC (LapTop)
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Wide Angle Software wrote...
2018-03-05
@eugene I can confirm that TouchCopy will enable you to copy your tracks from your iPod and iPhone to your Laptop. If you require any assistance in doing this, please open a ticket on our online helpdesk and one of our support team will be able to assist further.
rick wrote...
2018-02-26
im trying to copy text messages for a 12 month period having problems with connecting iphone with wifi or usb cable is there a number i can call or can i connect you to my computer to fix this.
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Wide Angle Software wrote...
2018-02-27
@rick Please see the latest response to your support ticket for further assistance with this issue.
Rainer Mueller wrote...
2018-02-15
Just bought TouchCopy, installed it, iTunes, unlocked the homescreen on my iPad, connected the iPad with my ThinkPad (Windows 10). Touchscreen cannot find the divice. Pretty disappointing.
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Wide Angle Software wrote...
2018-02-20
@Rainer Mueller Please see the response to your latest support ticket for steps on how to resolve this issue.
Gene Ouellette wrote...
2017-12-11
contact me asap as product not working!!

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Wide Angle Software wrote...
2017-12-13
@Gene Ouellette Please open a support ticket on our online helpdesk detailing how TouchCopy is failing to work and one of our support team will be able to resolve the issue.