Last Updated : | Wide Angle Software
With the release of Apple's iOS 11 update came many changes, as you can expect from a major update, one of the biggest being the introduction of a new file format: HEIC. High Efficiency Image File Format (HEIC), is a new image file format that boasts a smaller file size and an improvement in image quality.
This new format is only available on newer devices starting from the iPhone 7 upwards. Although there is already a lot of support for the new format, we are still waiting for Microsoft to support the format on Windows - and many other photo apps may also not yet support the format.
If you are unable to view or use HEIC on Windows or a photo application, TouchCopy can help by converting HEIC files to JPGs.
If you have not done so already, you can download TouchCopy from here:Free TouchCopy Download For PC
TouchCopy allows you to copy any data from your iPhone to your computer. You can even transfer images of Apple's new file format "HEIC". However, Windows and some photo apps do not fully support HEIC images just yet, so you may run into problems viewing or using files of this type on your computer.
There's 2 ways you can go about getting around this issue at this time:
Once you've downloaded and installed TouchCopy on your computer, connect your iPhone using your USB cable.
TouchCopy will detect your device and and display all of your music by default. Now you can click the "Photos" tab to access your device's images. If TouchCopy detects any HEIC images on your iPhone, you will be presented with the option to download and install a new component which will allow you to preview HEIC photos through TouchCopy, and also to convert HEIC files to JPG when saving to your computer.
With the component installed, select any HEIC photos in TouchCopy that you wish to convert, then hit "Copy Photos".
Alternatively, you can change your iPhone settings so that you use JPGs instead of HEIC by default. To find out about this, read on...
When transferring photos and videos from your device, your device can automatically choose a compatible format for the device that the content is being sent to; or it can send the file in its original format that it is currently stored as. You can change the setting used by following the steps below:
We recommend setting the option to 'Automatic' as the device can then decide the best format in which to transfer your images and videos. The option to 'Keep Originals' should only be used if you require the files to be in their current format, regardless of compatibility.
If your device can take HEIC formatted photos, it is possible to change the format in which photos are taken using your camera. To change the format, follow the steps below:
There are currently two options available. These are 'High Efficiency' and 'Most Compatible'. By setting the format to 'High Efficiency', future photos and videos will be stored as HEIF/HEIC files. By setting the format to 'Most Compatible', future photos and videos will be stored as JPEG/H.264 files.
Please note that changing the camera format will only affect future photos and videos that are taken after the format has been changed. Existing photos and videos will not be reformatted to the newly chosen setting.Buy TouchCopy Now