How to Copy iPhone Voicemail messages to your computer.

Wide Angle Software Customer Support


How to Copy iPhone Voicemails to your computer.

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To save voice mails from your iPhone to your computer, follow these steps...

  1. Ensure that your voicemails are stored on your iPhone, rather than remotely by your mobile network provider.
  2. Download and install TouchCopy.
  3. Connect your iPod or iPhone to your computer via the USB cable.
  4. Launch TouchCopy and select the "Voice Mail" tab.
  5. Select the voice mail that you wish to copy and then press "Copy to PC" or "Copy to Mac".


If you have not done so already, you can download TouchCopy from here.

Further Information

TouchCopy will copy voicemail messages from your iPhone if your iPhone supports Visual Voice Mail. These will be voice mails that are provided as part of the Visual Voice Mail data plan from your mobile service provider.

You can determine if your mobile provider includes visual voice mail as part of their service from here:

TouchCopy will not be able to access voice mails that are stored remotely by your operator, i.e. those that you can hear by dialling your network provider.

Provided your mobile service provider supports visual voice mail, you can then copy those voice mails stored on your iPhone by referring to the TouchCopy user manual.

Playing Back Exported iPhone Voice Mails

TouchCopy wiill save your voicemail messages the format they are stored on your iPhone - as .amr files. You can play back your saved iPhone voicemail messages using the AMR Player software for Windows or QuickTime for Mac.

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Latest Comments

Joe wrote...
Hi, I am trying to use your trial product and whenever I click on the Voice Mail or any other tab, I get a message saying that the program is communicating with my phone, and then when it finishes it just shows the Music tab. When I click the Voice Mail tab, it says the same thing and brings me right back to the Music tab. The only other thing I am able to get it to do is have the program tell me that my passcode is locked (which it is not)... so how do I get to the voice mail section successfully? iPhone 6 running 8.4
Wide Angle Software wrote...
@Joe This can sometimes occur if your local backups are set to be encrypted within iTunes. TouchCopy must create a local backup in order to access certain data such as Messages, Contacts and Notes. Having local backup encryption set can sometimes prevent TouchCopy from making or accessing this backup.

Within iTunes, please select your device and deselect the 'Encrypt local backup' option. Once done please close iTunes and try again.
AW Wilson wrote...
how to transfer photos from iphone 6 to computer
Wide Angle Software wrote...
@AW Wilson The TouchCopy user manual may be able to assist you in this matter...
Jon taulbee wrote...
I do not seem to be able to resolve a problem with playing Voice mails stored on my IPhone. When opening a voice mail stored on my phone I receive a warning message from Windows media player \"The file you are attempting to play has an extension (.amr) that does not match the file format. Playing the file may result in unexpected behavior) Touch12 shows that the file is playing how ever I have no audio and the progress bar does not move. I can play the files I have copied to my pc .
Please help
Wide Angle Software wrote...
@Jon taulbee I am sorry for any inconvenience that this may have caused. We would recommend using the free AMR Player to play .AMR files which can be downloaded from It is important to note that this is a 3rd party application and, despite never personally experiencing any issues with it, it should be used at your own risk.