I get a message saying, "Error getting video from source" when trying download videos from YouTube
First please check that you are using the latest version of Quivic by clicking the Options pull-down menu in Quivic and then selecting the Update tab.
If your problem persists please make sure that any firewalls that you have are not preventing Quivic from accessing the internet. If you are using Norton firewall in particular, please ensure that Quivic is on the list programs allowed to access the internet. Quivic has not been reported to have any problems with standard Windows firewall software.
If you continue to have problems with this, submit a support ticket from here.
Date Added : 2009-07-01 |
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Go to Wide Angle Software Support Home Page.