Retrieve Voicemails from an iPhone Backup
If you’ve backed up your iPhone to your computer using iTunes, Apple Devices, or Finder, your backup doesn’t just include photos and messages — it also stores your saved voicemails, helping ensure important recordings aren’t lost.
As these voicemails are not directly accessible within the backup, you’ll need an extraction tool to view or save them. iBackup Extractor lets you browse your backups, locate voicemails, and export them safely to your computer.
How to Save Voicemails from Your iPhone Backup with iBackup Extractor
To extract and save voicemails from your iPhone backup to your computer, follow these steps:
- Download and Install iBackup Extractor on your computer.
- Open iBackup Extractor.
- Select your backup from the list of available backups.
- Click Voice Mail in the feature list to view stored messages.
- Select the voicemails you would like to save and click "Save to PC" or "Copy to Mac".
Types of Voicemails Supported
iBackup Extractor can access and extract voicemails stored in your device backups.
- Visual Voicemails: Voicemails provided through your carrier’s Visual Voicemail service. You can check if your carrier supports this feature here: https://support.apple.com/kb/HT1937.
- Live Voicemails (iOS 17+): Displays a live transcription of incoming voicemails while also saving the audio message.
- FaceTime Voicemails: Allows callers to leave a message if you miss a FaceTime call. iBackup Extractor can save the audio for you.
- FaceTime Video Message: If you miss a FaceTime video call, the caller can leave a recorded video message.
The free version of iBackup Extractor lets you view all available voicemails and copy up to two to your PC or Mac. This limitation is removed in the full version.
Playing Your Voicemails
On Mac, you can play your voicemails directly from your backup by clicking the play icon next to a voicemail entry in the list.
When exported to your computer, voicemails are saved as AMR files, which may require compatible software to play.
Mac users can play AMR voicemail files with QuickTime Player. However, if you do not have access to this software, or if you are using a Windows PC, you may need to download a free piece of software such as AMR Player, to listen to your saved voicemails.
